Jackson National Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In June 2023, Jackson National Life Insurance Company experienced a data breach involving unauthorized access to customer information. The breach was linked to a vulnerability in software used by a third-party vendor. The incident affected many Jackson National customers, exposing their data and raising concerns about the company's security practices.
How many accounts were compromised?
The breach impacted data related to approximately 800,000 individuals.
What data was leaked?
The data exposed in the breach included personal information such as full names, dates of birth, and Social Security numbers of Jackson National Life Insurance Company customers.
How was Jackson National hacked?
Hackers exploited a vulnerability in the MOVEit file-transfer software used by PBI Research Services, a vendor of Jackson National Life Insurance Company, to access sensitive customer data. The unauthorized actor downloaded files containing unencrypted personal information, potentially leading to identity theft and other frauds. The exact methods used by the hackers and the steps taken to address the breach remain unclear.
Jackson National's solution
In response to the hacking incident, Jackson National Life Insurance Company took steps to address the data breach, although specific enhanced security measures remain unclear. The company filed official documents with the Securities and Exchange Commission outlining the third-party data breach affecting consumers nationwide. Additionally, Jackson National began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident. However, details regarding the involvement of cybersecurity experts, removal of malware and backdoors, and prevention of future incidents remain unclear.
How do I know if I was affected?
Jackson National has notified customers believed to be affected by the breach. If you're a Jackson National customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective service providers.
For more specific help and instructions related to Jackson National's data breach, please contact Jackson National's support directly.
Where can I go to learn more?
If you want to find more information on the Jackson National data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Jackson National Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In June 2023, Jackson National Life Insurance Company experienced a data breach involving unauthorized access to customer information. The breach was linked to a vulnerability in software used by a third-party vendor. The incident affected many Jackson National customers, exposing their data and raising concerns about the company's security practices.
How many accounts were compromised?
The breach impacted data related to approximately 800,000 individuals.
What data was leaked?
The data exposed in the breach included personal information such as full names, dates of birth, and Social Security numbers of Jackson National Life Insurance Company customers.
How was Jackson National hacked?
Hackers exploited a vulnerability in the MOVEit file-transfer software used by PBI Research Services, a vendor of Jackson National Life Insurance Company, to access sensitive customer data. The unauthorized actor downloaded files containing unencrypted personal information, potentially leading to identity theft and other frauds. The exact methods used by the hackers and the steps taken to address the breach remain unclear.
Jackson National's solution
In response to the hacking incident, Jackson National Life Insurance Company took steps to address the data breach, although specific enhanced security measures remain unclear. The company filed official documents with the Securities and Exchange Commission outlining the third-party data breach affecting consumers nationwide. Additionally, Jackson National began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident. However, details regarding the involvement of cybersecurity experts, removal of malware and backdoors, and prevention of future incidents remain unclear.
How do I know if I was affected?
Jackson National has notified customers believed to be affected by the breach. If you're a Jackson National customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective service providers.
For more specific help and instructions related to Jackson National's data breach, please contact Jackson National's support directly.
Where can I go to learn more?
If you want to find more information on the Jackson National data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Jackson National Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In June 2023, Jackson National Life Insurance Company experienced a data breach involving unauthorized access to customer information. The breach was linked to a vulnerability in software used by a third-party vendor. The incident affected many Jackson National customers, exposing their data and raising concerns about the company's security practices.
How many accounts were compromised?
The breach impacted data related to approximately 800,000 individuals.
What data was leaked?
The data exposed in the breach included personal information such as full names, dates of birth, and Social Security numbers of Jackson National Life Insurance Company customers.
How was Jackson National hacked?
Hackers exploited a vulnerability in the MOVEit file-transfer software used by PBI Research Services, a vendor of Jackson National Life Insurance Company, to access sensitive customer data. The unauthorized actor downloaded files containing unencrypted personal information, potentially leading to identity theft and other frauds. The exact methods used by the hackers and the steps taken to address the breach remain unclear.
Jackson National's solution
In response to the hacking incident, Jackson National Life Insurance Company took steps to address the data breach, although specific enhanced security measures remain unclear. The company filed official documents with the Securities and Exchange Commission outlining the third-party data breach affecting consumers nationwide. Additionally, Jackson National began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident. However, details regarding the involvement of cybersecurity experts, removal of malware and backdoors, and prevention of future incidents remain unclear.
How do I know if I was affected?
Jackson National has notified customers believed to be affected by the breach. If you're a Jackson National customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective service providers.
For more specific help and instructions related to Jackson National's data breach, please contact Jackson National's support directly.
Where can I go to learn more?
If you want to find more information on the Jackson National data breach, check out the following news articles:
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